Referrals

Making referrals simple and streamlined. Our comprehensive process ensures individuals receive the right support services tailored to their unique needs.

Our Process

A structured, transparent approach to ensuring the best outcomes for every individual

01

Initial Contact

Reach out to us via phone, email, or our online referral form to begin the process.

Timeline: 1 day

Key Activities:

  • Complete referral intake form
  • Provide basic individual information
  • Describe current needs and situation
  • Submit required documentation
02

Assessment & Evaluation

Our team conducts a comprehensive assessment to understand individual needs and preferences.

Timeline: 3-5 days

Key Activities:

  • Review medical and social history
  • Conduct in-person or virtual assessment
  • Evaluate support requirements
  • Determine service eligibility
03

Service Planning

Develop a personalized service plan that aligns with individual goals and needs.

Timeline: 5-7 days

Key Activities:

  • Create individualized service plan
  • Coordinate with healthcare providers
  • Arrange funding and approvals
  • Schedule service implementation
04

Implementation

Begin providing services according to the approved plan with ongoing monitoring.

Timeline: Ongoing

Key Activities:

  • Start service delivery
  • Regular progress monitoring
  • Adjust plans as needed
  • Maintain family communication

Who Can Make Referrals

We accept referrals from various sources to ensure individuals can access our services

Healthcare Professionals

Doctors, nurses, social workers, and other medical professionals

Examples include:

  • Primary care physicians
  • Specialists and therapists
  • Hospital discharge planners
  • Mental health professionals

Educational Institutions

Schools, colleges, and educational support services

Examples include:

  • Special education coordinators
  • School social workers
  • Transition planning teams
  • College disability services

Family & Friends

Family members, friends, and personal networks

Examples include:

  • Parents and guardians
  • Extended family members
  • Personal advocates
  • Community members

Government Agencies

State and county agencies and departments

Examples include:

  • Department of Human Services
  • County case managers
  • Vocational rehabilitation
  • Adult protection services

Required Documentation

Help streamline the referral process by having these documents ready

Personal Information

Required
  • Photo identification (driver's license, state ID)
  • Social Security card or documentation
  • Birth certificate
  • Emergency contact information

Medical Documentation

Required
  • Current medical assessments
  • Medication list and prescriptions
  • Diagnostic reports and evaluations
  • Healthcare provider contact information

Financial Information

Required
  • Medical Assistance (MA) card
  • Insurance information
  • Income verification
  • Bank statements (if applicable)

Support Documentation

Helpful
  • Previous service plans
  • Educational records (IEP/504 plans)
  • Behavioral support plans
  • Housing information

Important Note

Don't worry if you don't have all documents immediately. Our team will work with you to gather necessary information throughout the process. Missing documents won't prevent us from starting your referral.

Eligibility Criteria

Basic requirements for accessing our services

Age Requirements

Services available for individuals 18 years and older

Disability Qualification

Must have a qualifying disability as defined by state guidelines

Medical Assistance

Must be eligible for Medical Assistance or have alternative funding

Service Need

Demonstrated need for residential or community support services

Ready to Make a Referral?

Our team is here to guide you through every step of the referral process. Contact us today to get started.

Questions? Our referral coordinators are available Monday-Friday, 8:00 AM - 6:00 PM